In order for owners' payments to be posted properly, payments need to be sent to:

 

IMC Resort Services, Inc

Processing Center

PO Box 95187

Las Vegas NV  89193-5187

If you pay by check, please be sure to include your coupon with your check and make your check payable to your community.  This way your payment will be posted properly.

 

If you'd like to pay via credit card click here

If you'd like to make a recurring or one-time e-check payment click here

 

When paying online you will need the following information which is found on your coupon:

Management ID: 0788

Association ID: Specific to the association in which you belong.

Owner ID - Different for each owner. 

 

If you have any questions, please contact Jessica Simpson at 843-785-4775 ext. 125 or

Jessica@IMCHHI.com

*For more detailed information on online payments, CLICK HERE

MISSION STATMENT

 

The mission of IMC Resort Services, Inc. is to be the premier community association management firm in the Low Country.  IMC performs all duties to what we truly believe to be in the best interests of our clients, while remaining a viable company.  We incorporate proven, professional, hands-on management techniques with the highest level of integrity.

IMC Resort Services, Inc. maintains a staff of well-trained professionals who work hard to provide top-notch service for our clients at a fair and competitive price.  IMC is a people-oriented organization that provides individual opportunity, rewarding challenges, and personal satisfaction to all members of the firm. 

AFTER HOURS EMERGENCIES

IMC Resort Services, Inc. provides for a manager to be on call after business hours.  If you have an after hours emergency (Monday through Friday, before 8:30 a.m. and after 4:30 p.m., during a holiday or on a weekend), please call 843-785-4775.  Follow the instructions in the outgoing message. Please do not call your manager directly in an emergency situation as they may not respond as quickly as the on call manager does.

 

Please be aware, if your call is not of an emergency nature (question about your account, request for property information, parking request, unable to access an amenity, etc.) please refrain from calling the manager on call.  You may leave a message in the general voice mail and your call will be returned during the next business day.

This service is for emergencies only.  If your call is not an emergency, you will be billed for the service.

FREE INFORMATION & RESOURCES

 

Homeowners: Get free information and resources on topics such as home foreclosure, emergency preparedness, home safety, energy conservation, repairs, remodeling, crime prevention and more.

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RESIDENTIAL & COMMERCIAL

ASSOCIATION MANAGEMENT

843.785.4775 - Fax 843.785.3901
Hilton Head: 2 Corpus Christi Ste 302 - Hilton Head Island, SC 29928 - Mon-Fri 8:30 a.m. - 4:30 p.m. and by appt. 
Bluffton: 181 Bluffton Rd Ste C-104 - Bluffton, SC 29910 - Mon - Fri 9:00 am. - 4:00 p.m. and by appt. 

 

IMC Resort Services, Inc.

Achieves Top Industry Professional Designation 

IMC Resort Services, Inc. is a locally owned and operated, professional association management company serving Hilton Head Island and Bluffton, SC since 1998. We provide residential and commercial association management as well as maintenance services to our clients.  As one of the largest association management companies in the area, we are fully staffed to handle all your needs.

Late in 2009, IMC Resort Services, Inc. became an Accredited Association Management Company (AAMC).  Ten (10) of our managers have achieved their designation as a Certified Manager of Community Associations (CMCA), six (6) managers have achieved the designation of Association Management Specialist (AMS), one (1) has achieved the designation of Community Insurance & Risk Management Specialist (CIRMS), and two (2) managers have achieved the designation of Professional Community Association Manager (PCAM).  Visit www.CAIOnline.org for more information on these designations and reasons why your association should be managed by an Accredited Association Management Company. 

Key Policy

 

The Management Team at IMC Resort Services, Inc., monitors and tracks keys that are signed out from our office very closely.

Owners must give permission to management before signing them out to the vendors of their choice.  You have many options to alert us that someone will be picking up a key:

  1. You may call 843-785-4775 ext. 100, you will be asked to provide proof of ownership;

  2. You may also contact your specific manager who will notify the front desk of your request;

  3. You may email FrontDesk@IMCHHI.com with the specifics of what vendor and when they will be picking up the key to your property.  Please be sure to list your property in the subject field.  

 

We do not give keys to unauthorized individuals.

Keys must be returned by 4:30 p.m. on the same day that they were signed out. There are penalties for non-compliance.

Please review this flyer for specific details.

Lock Outs - IMC Resort Services, Inc. DOES NOT provide lock out service.  Please contact your rental agent or a locksmith. 

HURRICANE INFORMATION

What to Expect...

The following is a brief list of what to expect from IMC Resort Services, Inc. prior to, during and after a hurricane evacuation.

IMC personnel will begin evacuation on the first notice of voluntary evacuation from Emergency Management. We have the important information of our associations to protect, as well as our own personal belongings and lives.

We do not have anything to do with any individual owners’ personal effects including but not limited to patio / porch furniture, utilities, etc. We trust that you have a personal disaster plan and procedure in place.

We do not install any type of window or door protection.

We will secure the pool area

We do monitor all available information sources for updates

We will use all available communication devices to make our status and the association’s status available to all Board members and owners. In the event our website is not available, please dial 843-785-4775 and we will return your call as soon as possible. Or email your direct association manager for assistance.

As soon as we are able to return to the area, we will send our teams out to evaluate each association, mitigate damage and losses and report back to the Board(s)

All of our emails should remain active throughout any event as we are hosted by the Microsoft “cloud” and are not dependent on our server or any local providers.

 

 

Hurricane Resources

 

Please refer to the following information if you have any questions or concerns regarding hurricane evacuations, information or reentry procedures.

  1. You may contact Beaufort County Emergency Management Department Monday through Friday, from 8:00 a.m. to 5:00 p.m. at 843.470.3100.

  2. The State of South Carolina's toll-free Public Information Phone System (PIPS) 866.246.0133 is also provided to disseminate accurate evacuation and shelter information during a hurricane evacuation to citizens and visitors in South Carolina.

  3. You may visit the Beaufort County website at www.co.beaufort.sc.us and click on Emergency Management for information.

 

Following a hurricane landfall, during the reentry/recovery phase, you may call this toll free number to get up-to-date information regarding conditions in Beaufort County 877.238.2021.

REALTORS, LENDERS, ATTORNEYS

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CONTACT US

IMC Resort Services, Inc.

2 Corpus Christi, Suite 302

Hilton Head Island, SC  29928

Tel: 843.785.4775 | Fax: 843.785.3901

 
843.785.4775 - Fax 843.785.3901
Hilton Head: 2 Corpus Christi Ste 302 - Hilton Head Island, SC 29928 - Mon-Fri 8:30 a.m. - 4:30 p.m. and by appt. 
Bluffton: Magnolia Village -  181 Bluffton Rd Ste C-103 - Bluffton, SC 29910 - Mon - Fri 9:00 am. - 4:00 p.m. and by appt. 

 

© 2017 IMC Resort Services, Inc